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Webcast: November 2011

Webcast: How to Calculate the ROI of Communities of Practice



This presentation describes the most current ideas about how to evaluate the ROI of COPs, and is based on Wenger, Trayner, and de Laat’s 2011 publication "Promoting and assessing value creation in communities and networks: A conceptual framework.” I will present the conceptual framework from the publication, and then talk about how the framework can be used in practice. The framework can be used in multiple contexts—education, business, community, etc. If you are working with or leading COPs, this new framework is an exciting innovation and extension of existing literature that you will be able to use immediately in your work. Implications for future research directions are also presented.


About the presenter:

Julia Storberg-WalkerJulia Storberg-Walker

Dr. Julia Storberg-Walker is an Associate Professor and Program Coordinator of the Workforce and Human Resource Education Program, located in the Department of Leadership, Policy, and Adult and Higher Education at North Carolina State University.

Dr. Storberg-Walker serves as the Associate Editor of Human Resource Development Review, and on the Editorial Boards of Human Resource Development Quarterly, Advances in Developing Human Resources, and the Journal of Chinese Human Resource Management. She is a Member Scholar of the International Institute for Qualitative Methodology, and a past Program Chair for the Academy’s International Research Conference in the Americas. She has provided HRD consulting services for organizations including the State of North Carolina Administrative Office of the Courts, The Fund, the Office of Violence Against Women, The JFK School of Special Warfare at Fort Bragg, North Carolina, WakeMed Health System, and the Allied Health Education Center in Raleigh. She lives in Wake Forest with her husband Jeff, four cats, eleven chickens, and dog named Buddy.


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